RecallHawk
Class II Recall

Brand Name: Tandem t:slim mobile application Product Name: t:slim Mobile Application, iOS Model/Catalog Number: iOS soft

Tandem Diabetes Care, Inc.

Summary

The FDA issued a Class II for Brand Name: Tandem t:slim mobile application Product Name: t:slim Mobile Applica by Tandem Diabetes Care, Inc.. Reason: A beta (early-release) version of the iOS application, version 2.13 (TestFlight) had a software issue preventing successful pairing of the t:slim appl.

Details

Source

Device Recall

External ID

Z-3330-2026

Action Date

2026-10-07

Status

Ongoing

Category

device

Product Description

Brand Name: Tandem t:slim mobile application Product Name: t:slim Mobile Application, iOS Model/Catalog Number: iOS software version 2.13 Software Version: iOS software version 2.13 UDI-DI: 00389152470740 Component: No

Lot/Code Info: Lot Code: UDI-DI: 00389152470641 Software Version: 2.13 (iOS only)

Quantity Affected: 177

Reason for Recall

A beta (early-release) version of the iOS application, version 2.13 (TestFlight) had a software issue preventing successful pairing of the t:slim application with Abbott FreeStyle Libre 3 Plus (FSL3P) continuous glucose monitoring (CGM) sensors, resulting in the insulin pump being unable to establish a near-field communication (NFC) connection with the CGM and requiring FSL3P users to use their t:slim insulin pumps in manual mode. FSL3P users are unable to access their CGM's glucose values from within the t:slim app and cannot use their pumps in automated control (closed-loop) mode, which could lead to users experiencing hypoglycemia or hyperglycemia.

Distribution

US Nationwide distribution.

Type: Voluntary: Firm initiated

Recall Initiated: 2026-07-16

Company

Context & Analysis

This is a Class II recall. Class II recalls indicate that use of or exposure to the product may cause temporary or medically reversible health consequences, or that the probability of serious consequences is remote.

This was one of 238 device recalls issued in the same week, part of 518 device-related FDA actions this month.

Tandem Diabetes Care, Inc. has 23 FDA actions in our database, including 12 recalls and 11 clearances.

Frequently Asked Questions

What is a Class II recall?

A Class II recall means the product may cause temporary or medically reversible adverse health consequences, or the probability of serious adverse consequences is remote. Consumers should discontinue use.

What should I do if I have this product?

Stop using the product. Check the product against the specific lot numbers or identifiers listed in the recall. Contact the manufacturer (Tandem Diabetes Care, Inc.) or your retailer for a refund or replacement. If you experienced adverse effects, report them to the FDA via MedWatch.

How often does Tandem Diabetes Care, Inc. have FDA actions?

Tandem Diabetes Care, Inc. has 23 FDA actions in our database, including 12 recalls and 11 device clearances.

Where can I find the official FDA record?

The official record is available on FDA.gov. Search for "Z-3330-2026" on FDA.gov for the full record. You can also use the openFDA API to query this record programmatically.

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