RecallHawk
Class II Recall

Brand Name: Quantum Rehab Product Name: R-TRAK Model/Catalog Number: R-TRAK Software Version: 2.0.11, new version: 2.

Pride Mobility Products Corp.

Summary

The FDA issued a Class II for Brand Name: Quantum Rehab Product Name: R-TRAK Model/Catalog Number: R-TRAK S by Pride Mobility Products Corp.. Reason: If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs whi.

Details

Source

Device Recall

External ID

Z-2844-2026

Action Date

2026-08-12

Status

Ongoing

Category

device

Product Description

Brand Name: Quantum Rehab Product Name: R-TRAK Model/Catalog Number: R-TRAK Software Version: 2.0.11, new version: 2.0.13 Product Description: Wheelchair, Powered (ITI), 890.3860 Component: Controller

Lot/Code Info: Lot Code: R-TRAK 0060650920022*6 K011993 D049085 41875 ITI

Quantity Affected: 1102

Reason for Recall

If the "Remind Me Later" option is selected for user reminders, reminder pop-up messages may appear while the wheelchair is in use. If this occurs while driving the wheelchair, the wheelchair may perform an unexpected park brake stop, which may result in fall or injury. If this occurs while not driving the wheelchair, the control system may crash and remain in pre-operational mode.

Distribution

Worldwide - US Nationwide distribution including in the states of AZ, NJ, PA, OK, CO, IN, AR, KS, CT, MD, WI, TX, FL, WA, NY, MO, LA, UT, OR, VA, RI, CA, TN, MN, KY, NV, GA, WV, IL, OH, SC, WY, AL, MI, ME, NC, SD, DE, MA, NE, ND, IA, NH, NM, MT, ID, MS, DC, AK and the countries of Canada and Australia.

Type: Voluntary: Firm initiated

Recall Initiated: 2026-06-25

Context & Analysis

This is a Class II recall. Class II recalls indicate that use of or exposure to the product may cause temporary or medically reversible health consequences, or that the probability of serious consequences is remote.

This was one of 156 device recalls issued in the same week, part of 400 device-related FDA actions this month.

Pride Mobility Products Corp. has 13 FDA actions in our database, including 13 recalls.

Frequently Asked Questions

What is a Class II recall?

A Class II recall means the product may cause temporary or medically reversible adverse health consequences, or the probability of serious adverse consequences is remote. Consumers should discontinue use.

What should I do if I have this product?

Stop using the product. Check the product against the specific lot numbers or identifiers listed in the recall. Contact the manufacturer (Pride Mobility Products Corp.) or your retailer for a refund or replacement. If you experienced adverse effects, report them to the FDA via MedWatch.

How often does Pride Mobility Products Corp. have FDA actions?

Pride Mobility Products Corp. has 13 FDA actions in our database, including 13 recalls and 0 device clearances.

Where can I find the official FDA record?

The official record is available on FDA.gov. Search for "Z-2844-2026" on FDA.gov for the full record. You can also use the openFDA API to query this record programmatically.

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