RecallHawk
Class II Recall

eCareManager version 4.2.1, eCareManager version 4.3.2, eCareManager version 4.3.3, eCareManager version 4.5.1, eCareMan

Philips North America Llc

Summary

The FDA issued a Class II for eCareManager version 4.2.1, eCareManager version 4.3.2, eCareManager version 4.3 by Philips North America Llc. Reason: eCareManager (eCM) Sentry Score software not approved for use.

Details

Source

Device Recall

External ID

Z-0549-2022

Action Date

2022-02-09

Status

Terminated

Category

device

Product Description

eCareManager version 4.2.1, eCareManager version 4.3.2, eCareManager version 4.3.3, eCareManager version 4.5.1, eCareManager version 4.5.2, eCareManager version 4.6.0- a software tool intended for use by trained medical staff providing supplemental remote support to bedside care teams in the management and care of in-hospital patients. Model Number: 865325

Lot/Code Info: Software Version/ UDI 4.2.1 (01)00884838087453(10)4.2.1 4.3.2* (01)00884838099807(10)4.3.2(11)20200610 4.3.3 (01)00884838099807(10)4.3.3(11)20210811 4.5.1 (01)00884838102910(10)4.5.1(11)20210321 4.5.2 (01)00884838102910(10)4.5.2(11)20210802 4.6.0 (01)00884838106963(10)4.6.0(11)20211014

Quantity Affected: 36 units

Reason for Recall

eCareManager (eCM) Sentry Score software not approved for use

Distribution

Worldwide distribution - US Nationwide and the country of Australia.

Type: Voluntary: Firm initiated

Recall Initiated: 2022-01-03

Company

Context & Analysis

This is a Class II recall. Class II recalls indicate that use of or exposure to the product may cause temporary or medically reversible health consequences, or that the probability of serious consequences is remote.

This was one of 95 device recalls issued in the same week, part of 403 device-related FDA actions this month.

Philips North America Llc has 302 FDA actions in our database, including 302 recalls.

Frequently Asked Questions

What is a Class II recall?

A Class II recall means the product may cause temporary or medically reversible adverse health consequences, or the probability of serious adverse consequences is remote. Consumers should discontinue use.

What should I do if I have this product?

Stop using the product. Check the product against the specific lot numbers or identifiers listed in the recall. Contact the manufacturer (Philips North America Llc) or your retailer for a refund or replacement. If you experienced adverse effects, report them to the FDA via MedWatch.

How often does Philips North America Llc have FDA actions?

Philips North America Llc has 302 FDA actions in our database, including 302 recalls and 0 device clearances.

Where can I find the official FDA record?

The official record is available on FDA.gov. Search for "Z-0549-2022" on FDA.gov for the full record. You can also use the openFDA API to query this record programmatically.

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